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Harper and henley roe
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A good photo is where everything starts. It's how we get to know your pet before we open a design file.

The shape of a nose, the tilt of an ear, the way they carry themselves.

The more we can see, the more we can capture.

You don't need a good camera or any photography knowledge.

But a clear, well-lit image gives us a lot more to work with than a dark or blurry one.

What to look for before you upload:

A modern smartphone is more than enough.

 

Avoid anything blurry or pixelated. 

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Front-on or slight angle. Preferably sitting.

Eye level works best.

Photos from above flatten the body and lose detail.

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Natural light is ideal, outside or near a window.

 

Avoid heavy shadows particularly across the face. 

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Choose a photo that includes all of your pet in the frame. If any part is cropped we are unable to accurately recreate it.

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PHOTO SUITABILITY EXAMPLES

Natural light

Eye level

No Shadows

Full Body Visible

Cooper
Mia
Harper

Too Close

Cropped/Missing Body Parts

Taken at Awkward Angle

CHOOSE A PHOTO
YOU LOVE

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Quick checklist before you upload:

Image is clear and in focus​

- Difficult to obtain accurate detail using grainy or pixelated images. 

Pet is facing forward or at a slight angle

- Side profiles and overhead shots are harder to work from.

Full body is in the frame

- Ears, legs not cropped out.

Good lighting with no heavy shadows

- Outside or near a window in natural light is ideal.

What happens next?

Once your order is placed, we'll send through a digital proof for you to review and approve before anything is cut.

Don't have the perfect photo?

Some pets were around long before phones had decent cameras. Some just never sat still long enough. Some photos have been printed and scanned and printed again, and they show it.

 

We understand that the photos people have aren't always the ones they wish they had. If you are ever in doubt, you can always reach our team and we can help you determine suitability before placing your order.

 

We'll tell you what's workable, and if something else might give a better result, we'll say so before we start -not after.

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